The Jan Soochna Portal (JSP) launched by the government of Rajasthan yesterday is a remarkable achievement in furtherance of the right to information (RTI) — especially Section 4 of the RTI Act — that deals with proactive disclosure of information.
Key features –
- Details of every activity of the government such as availability of food grains and ration shops and their distribution, implementation of various schemes and their beneficiaries and a variety of other information are available on a real-time basis virtually making it a Janta Information System.
- The portal has been arrived at through a regular and rigorous consultative process between government officials, IT professionals and civil society. Such a process of dialogue should be practised in all spheres to genuinely harness the benefits of information technology.
- Since the information is available on the Internet, every citizen, right down to the municipal ward and panchayat, has access to the information. The portal gives the details of every farmer in every bank branch whose loans have been waived, along with the amounts.
- This portal gives the list of mines in every district, provides geographical coordinates, and the area where mining has been permitted, including the land deed identifiers. It also provides details about pollution and environment clearances.
- Finally, the portal provides details of production and royalties and taxes paid. This kind of information can facilitate a progressive partnership between government and citizens for a cleaner society.
With the use of technology and digitisation of records and information, this information is made freely available on the JSP. To this extent, there is no need for anyone to take recourse to the RTI Act and await a response. All information can be accessed immediately, free of cost.
Meeting the challenges –
- There are huge challenges with regard to maintenance issues and ensuring that there is no let-up in the availability of information. With this in mind, draft guidelines have been framed for the development and maintenance of the JSP.
- Once implemented, this will ensure that the information system continues uninterrupted. Various departments of the government of Rajasthan, called Line Departments, have been given a set of obligations that they are expected to fulfil.
- This department has been informed of its obligations, which includes adherence to the norms and standards laid down by a digital dialogue advisory group.
- To ensure that the responsibilities are carried out, the advisory group will be the monitoring agency. Grievance redressal officers will be appointed so that citizens can make the State government truly accountable.
Training for citizens –
The government of Rajasthan has also taken steps to train citizens so that they are aware of the facilities available. This by itself may not be enough. Therefore, it has been decided to host the JSP in decentralised locations, right down to the municipal ward and panchayat levels. They will have access to welfare schemes, revenue activities such as mining, and other service delivery issues such as health and education.
It would be wonderful if all other State governments follow the Rajasthan government’s initiative, which aims to make people, including the marginalised sections, a part of the governance process.
Source – The Hindu
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